UX Specialist

Job Description

Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing

 Elicit business goals and user needs from stakeholders

 Facilitate customer discovery sessions

 Create Conceptual Models, Journey Maps, Personas and Scenarios of Use

 Create and refine screen prototypes

 Document user requirements, screen designs, and design recommendations

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Demonstrate strong oral and written communication skills, with the ability to communicate technical topics as well as interface with the customer on a daily basis

 Minimum of 6 years of direct Interaction/Interface design experience in User-Centered Methods and User Analysis

 Minimum of 6 years of experience documenting user requirements, screen designs, and design recommendations

 Minimum of 4 year of experience in designing and conducting formative usability tests in both formal and informal

 settings

 Minimum of 4 year of experience preparing and presenting findings and recommendations in small and large group settings

 Must provide a digital portfolio of design work for review Experience using Axure RP prototyping software

 Experience with AdobeXD prototyping software

 Experience with Pega and/or ServiceNow platforms

 Experience with the Agile/Scrum methodology

 Understanding of responsive design

 Prior experience supporting government agencies

 Understanding of Section 508 and its requirements regarding design

 Hold additional UX Certifications such as UX Master Certification (NN/g) or UX Design Immersive (General Assembly) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.