Chief Information Officer

Chief Information Officer (CIO)

Position Summary

Reporting to the CFO, the Chief Information Officer (CIO) will lead our companys IT strategy, driving innovation and competitive advantage through technology. This role requires experience with navigating a complex environment where both legacy home-grown systems co-exist with newer technologies.

Key Responsibilities

Strategic Leadership

Collaborate with all executive stakeholders (E-Commerce, HR, Finance, Store/DC/Call Center Operations, Merchandising) to establish and implement IT roadmaps that promote revenue generation, operational efficiency and compliance

Balance maintenance of critical legacy systems with driving innovation

Design, scope, socialize, prioritize and execute a thoughtful IT Modernization strategy. This would incorporate all facets of IT organization, infrastructure, security and applications

Digital Transformation

Lead the transition from mainframe to cloud technologies, decreasing our reliance on a narrowing labor market while capitalizing on enhanced capabilities

Enhance data analytics capabilities to improve decision-making across the organization

Explore AI/ML solutions to optimize inventory management, supply chain, and customer insights

Team Leadership

Leading a group of approximately 80 team members, the CIO will have direct leadership of 4 technical leaders and 2 administrative team members

Develop talent acquisition and retention strategies to build a team capable of supporting both legacy and modern systems

Foster a culture of innovation, goal setting, accountability, agility, and continuous learning

Security and Compliance

Along with the CISO, continuous evaluation of vulnerabilities and identification of remediation and enhancements to protect the company

Ensure compliance with relevant data protection regulations (e.g., PCI, CCPA)

Develop and maintain disaster recovery and business continuity plans

Vendor and Stakeholder Management

Manage relationships with technology vendors

Communicate IT strategy and progress to the board of directors and other key stakeholders

Qualifications

Experience

15 years of progressive IT leadership experience, with at least 5 years in a senior executive role

Proven track record of successful large-scale application implementations and technology transformations, preferably in retail or a related industry

Experience managing both mainframe and cloud-based systems

Strong background in controls, change management, data analytics, AI/ML implementation, and cybersecurity

Technical Skills

Deep understanding of the IBM mainframe technologies (e.g., COBOL, CICS, DB2) and third party software tools (e.g, BMC, ASG)

Deep understanding of IBM mid-range and Microsoft Intel platforms

Expertise in cloud platforms (e.g., AWS, Azure, Google Cloud)

Knowledge of progressive development methodologies (e.g., Agile, DevOps)

Familiarity with retail-specific technologies (e.g., POS and Omni Channel systems, inventory management, supply chain software)

Certifications (Preferred)

Governance of Enterprise IT (CGEIT)

Certified Chief Information Officer (CCIO)

TOGAF or equivalent enterprise architecture certification

Cloud certifications (e.g., AWS Certified Solutions Architect, Google Cloud Certified)

ITIL v4 Foundation or higher

Relevant cybersecurity certifications (e.g., CRISC, CISSP, CISM)

Soft Skills

Exceptional leadership and change management abilities

Strong communication skills, able to articulate complex technical concepts to non-technical stakeholders

Strategic thinking and problem-solving skills

Ability to thrive in a fast-paced, constantly evolving environment

Industry Knowledge

Deep understanding of retail industry dynamics and inherent challenges

Familiarity with omni-channel retail strategies and technologies

Knowledge of retail-specific regulations and compliance requirements

Key Performance Indicators (KPIs)

The successful candidate will be measured on the following KPIs:

Successful migration of critical systems to the cloud or other optimized platforms while retiring existing technology (measured by percentage of systems migrated and adherence to timeline and budget)

Improvement in system performance and reliability (e.g., reduced downtime, improved response times)

Cost savings achieved through infrastructure optimization

Enhancement of customer experience through technology innovations

Improvements in cybersecurity posture and reduction in security incidents

Employee satisfaction and retention rates within the IT team

This role presents a unique opportunity to lead a strong leadership team in a $1 billion retail organization, blending the stability of an established company with the excitement of technology modernization and transformation.

Benefits

At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a member of our Leadership team, you will be eligible to receive:

Weekly Pay

Medical, Dental, Vision coverage

Immediate eligibility for 401(k) with company match

Company paid life insurance

Voluntary STD/LTD

Paid Vacations

Liberal Employee Discounts

Much More!

Work where people love to shop!

Equal Opportunity Employer

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