Supervisory IT Program Manager (CUSTSPT)

Summary This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: This Supervisory IT Program Manager (CUSTSPT)is located in Fort Detrick, Maryland. Responsibilities Supervises a government workforce of high performing information Technology project managers. Review programming documents received from higher headquarters to determine effects on assigned projects through analysis and evaluation of current programs. Provide team with management expertise in the areas of engineering, materiel management, procurement, supplies and configuration management. Serves as principal advisor to the Chief of Management and Engineering Division (MED). Maintain continuous contact with the industry engaging them in activities of interest to strategic and other non-tactical communication. Present briefings and consults with industry and institutions on technology and procedures as they relate to telecommunication in general and assigned projects. Work closely with engineers, contracting officers, logistician, financial, and security experts within organic organization and the supported customer organizations. Requirements Conditions of Employment Qualifications Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, you must have IT-related experience demonstrating each of the four competencies: 1) Attention to Detail – Is thorough when performing work and conscientious about attending to detail.2) Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.3) Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.4) Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. and In addition to the four competencies, your resume must describe at least one year of experience at the NH-03 level which prepared you to do the work in this job. Specialized experience is defined as: 1) Analyzing organizational policies or procedures to increase productivity; 2) Monitoring organization technology activities to identify areas of improvement; 3) Developing strategic goals to improve organization or individual performance and 4) Recommending solution to technology issues to improve customer support. The definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service NH-03 or GS-13 equivalent. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone–no substitution of education for experience is permitted. Additional Information Direct Deposit of Pay is required. Critical Acquisition Position (CAP). This position requires a 3-year tenure agreement. Must sign DD form 2888 (Critical Acquisition Service Agreement) and execute, as a condition of employment, a written tenure agreement. This position requires you to submit a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) Information Technology Management Career Field position Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Student Loan Repayment Program (SLRP) will not be authorized. Advanced In-hire will not be authorized.