Operations Analyst II-Revenue Cycle-Remote

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Participates and supports groups analyzing, redesigning, and implementing process improvements and new programs in the Enterprise Revenue Cycle. Possesses in depth knowledge of healthcare environment. Serves as a resource to the Enterprise Revenue Cycle, clinical operations and the institution for revenue cycle topics and issues. Initiates solutions and identifies resource impact to ensure operational effectiveness by working with Operations and SS in redesigning systems and workflows through understanding of Enterprise Revenue Cycle operations, processes, systems, regulations, clinical practice, payer changes and data. Assists in gathering and analyzing data for decision-making and process improvement within the revenue cycle and clinical operations. Participates and/or leads internal reviews, training, projects and multi-disciplinary workgroups related to internal quality reviews, training, compliance initiatives, reporting initiatives, benchmarking, research and analysis, continuous improvement opportunities, and other customer requested projects. Actively communicates pertinent information to various audiences. Troubleshoots operational and systems issues and oversees resolutions. Leads and coordinates effective meetings which include participants throughout Mayo Clinic. Assists with ensuring compliance of federal and state requirements. Documents changed processes and ensures changes are incorporated into training and internal control materials for Enterprise Revenue Cycle staff and other users. Understands and is accountable for ensuring a control environment is maintained to preserve Mayos Standard of Ethics and minimize the financial and legal risks for Mayo. Maintains knowledge of current healthcare environment. May work evening and weekend hours and travel as needed.

Qualifications

Bachelors with minimum 5 years of relevant experience.

Relevant experience is considered in Finance Revenue Cycle, or Healthcare.

Preferred Applicant will have contractual experience and/or knowledge of Payer policies with regard to Revenue Cycle and claim processing.

Preferred knowledge and experience in Project Management. Extensive knowledge of physician and hospital billing systems for Governmental, managed care and commercial payers. Customer-service oriented, timely in responses to requests for service/information, able to manage multiple tasks and priorities, have the ability to work independently and possess leadership skills. Prefer knowledge of the revenue cycle systems.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question – Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

This position will accept applications until October 22, 2024 This deadline may be extended if the necessary candidate pool is not met by this date.

Exemption Status

Nonexempt

Compensation Detail

$28.10 – $37.94 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

100% Remote, can be seated at any site.
Standard Days M-F 8-5p

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Ronnie Bartz

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.