Case Manager

Make a bigger difference

WORKING WITH US

The Jewish Board delivers innovative, best-in-class mental and behavioral health services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of others.

Similarly, we support our employees through benefits like, professional development opportunities and paid supervision. Some of our other benefits include:

• Positions offer competitive compensation
• Continuing CME/CEU support through our tuition assistance program

• 15 agency vacation days and 15 sick days in addition to generous agency holidays

• Health/dental/vision plans that are subsidized up to 80%
• Access to 403(b) retirement benefits and a pension
• Unlimited employee referral bonus opportunities
• Commitment to diversity, equity and inclusion (DEI) through our many company initiatives, including employee resource groups (ERGs) like Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

ABOUT THE JOB:

The Jewish Boards Adult and Family Residential Domestic Violence Shelters support domestic violence survivors and their family members. Using a non-judgmental, trauma-informed approach, staff guide the residents to create and meet personalized recovery goals, to stabilize their families, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individuals journey.

The Case Manager is the most senior level of direct care staff working within the Jewish Boards supportive housing programs to help residents live in the community as independently as possible.

• Carries a caseload and practices person-centered and collaborative service planning with residents.
• Is assigned the most complex clients; carries a larger caseload than case associates and case assistants
• Ensures service plans are completed and signed by residents according to regulatory guidelines and standards.
• Evaluates and assesses independent living skills using a detailed functional assessment tool or supports residents in using tool for self-assessment. Supports residents in meeting individual goals.
• Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
• Resolves crises and de-escalates situations threatening resident comfort and well-being.
• Creates management plans to improve safety and prevent ongoing crises.
• Provides services to those residents within the scope of program regulations and agency mission.
• Independently completes regular and timely documentation of all resident interactions, including assessments, service plans and progress, and informational notes.
• Ensures progress notes meet monthly billing documentation requirements, if necessary.
• Files incidents reports, as appropriate

TO QUALIFY

The Jewish Board is currently looking for talented professionals of all cultures, religions, races, and gender expressions with the following qualifications:

You should have:

• Bachelor of Arts (BA) or Bachelor of Science (BS) degree (At least 1-year experience in Human Services preferred)
• Excellent resident engagement skills; Strong verbal and written communication skills required
• Attention to detail
• Ability to work independently as well as with a team
• Ability to travel to visit residents in apartments or to escort residents; Valid drivers license and willingness to drive agency van preferred.
• Willingness to work with a seriously mentally ill population, many with experiences of homelessness and substance use.
• Compassion and respect for vulnerable individuals
• Patience and understanding for the sometimes slow process of stabilization and recovery

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

Other details

• Job Family Clinical Staff [300s]
• Job Function Medical Professionals
• Pay Type Hourly
• Employment Indicator 8865 – Residential/Shelter Clerical Workers
• Min Hiring Rate $25.27

Minimum Salary: 16
Maximum Salary: 25.27
Salary Unit: Hourly