MEDICAL OFFICE COORDINATOR

MEDICAL OFFICE COORDINATOR

Department: MG – SPEC – VASCULAR SURGERY

Job Summary

Provides indirect patient care in the office/clinic setting. Coordinates phone calls, appointments and prescription authorizations. Acts as liaison between the patients and clinical staff and/or provider. Manages providers schedule, canceling/rescheduling as necessary. Performs various clerical duties such as correspondence to patients and/or insurance companies.

Core Job Responsibilities

Provides non-clinical patient support/act as liaison between patients and clinical staff and providers

Utilizes phone notes for all communication/documentation between self and patient

Answers phone calls (message to providers, appointments made/changed, normal lab results, referring to nurse when clinically appropriate)

Manages provider schedules, canceling, rescheduling as needed

Completes cross training in other positions, as applicable

Sends letters to patients as needed to inform of procedure/testing dates.

Sends letters insurance companies appealing denied services

Facilitates provider to provider calls

All other duties as assigned by the ACP Administrative Team

Education/Experience Requirements

REQUIRED:

High School Diploma or equivalent

1-2 years of experience in a healthcare related setting

Demonstrated ability to prioritize work and communicate effectively

Strong computer skills

Preferred:

Experience with insurance company rules/regulations and medical terminology strongly recommended

Licensure/Certification Requirements

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Job Details

Req Id 92729

Department MG – SPEC – VASCULAR SURGERY

Shift Days

Shift Hours Worked 8.50

FTE 1

Work Schedule HRLY NON-UNION-8 HR

Employee Status A1 – Full-Time

Union Non-Union

Pay Range $17 – $22 Per Hour