Director Platform Engineering

Additional Information

Job Number 24102293

Job Category Information Technology

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)

Schedule Full Time

Located Remotely? N

Position Type Management

JOB SUMMARY:

Oversees day to day application development projects and engineering while leading continuous improvement on process definition and compliance. Directly manages software engineers and project managers. Delivers on commitments to domain partners and collaborates with architects on major organizational initiatives across multiple channels & platform. Functions as the technical decision-maker and problem solver to deliver projects on time and on budget. Promotes project quality and manages the application development team to promote satisfaction with all technology teams and business partners by following standard application development tools and processes. Manages continuous improvement program to improve quality, consistency, and client satisfaction.

CANDIDATE PROFILE

Education and Experience

Required:

10 years of application development leadership experience that includes:

3 years of technical experience in architecture development, integration of backend systems, and development

In-depth knowledge of Integration patterns and architectures

Deep understanding of Domain-Driven Design, Event Storming, Cloud-Native Design Patterns, Microservices Architecture, Event-Driven Architecture, Reactive Systems, CQRS, Event Sourcing, Actors, Concurrency, Multi-Threading, Virtual Threads, Service Orchestration and Choreography, OpenAPI, AsyncAPI

Experience with technologies such as – Java 21, NoSQL, Spring Boot, WebFlux, Kafka, Docker, Kubernetes, AWS, Serverless, FaaS, PaaS

Experience & understanding of DevOps, GitOps, CI/CD pipelines, logging, metrics, monitoring, tracing, OpenTelemetry, Kubernetes Design Patterns, and Istio Service Mesh

Strong understanding of API platforms, back-end services, database, and networking components of full-stack infrastructure

Direct management of cross-functional, sourced, or matrixed teams

Undergraduate/graduate degree or equivalent education experience

Preferred:

Experience with AWS Solutions Architecture

Experience with Application Platform Architecture

Experience designing Loosely Coupled Systems

Experience with Domain-Driven Design, Event Storming, Event Sourcing and CQRS

Experience architecting Highly Concurrent Distributed Systems

Experience with Concurrency using Actors/Threads/Virtual Threads

Experience architecting Asychronous Event-Driven and Reactive Systems

Experience with building systems using WebAssembly(WASM)

Proven knowledge of Agile methodology; preferably SAFe

Experience with GraphQL

Demonstrated success leading medium- to large-scale initiatives/transformations

CORE WORK ACTIVITIES

Managing Application Development Standards, Processes, and Tools

Works with direct reports to facilitate consistency of service delivery across client groups

Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:

SDLC standard tools and processes for agile development

Estimating standard tools and processes, incorporating flexibility for small and large projects

Deployment standard tools and processes

Monitors projects for adherence to defined application development processes

Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary

Communicates important application development policy changes that affect service provider and/or Marriott operations

Managing Day-To-Day Relationships with Teams

Manages application development projects in partnership with IT teams, business partners and providers

Provides project management of business projects

Oversees effective reporting within application development team

Leads project reviews with team on application development projects

Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations

Monitors projects for alignment with defined business case process

Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues

Manages, and improves service level reporting for application development

Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels

Assists with application, development and maintenance of service provider project management standards and tools

Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction

Works with application development service providers

Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement

Works with team to progress the service providers services to match client needs

Facilitates team and service provider compliance with the agreement

Validates service levels meet business needs

Facilitates the definition and enforcement of good service provider contracts

Supports the IT organization

Provides input to IT’s business strategy and planning as needed

Supports and follows defined IT Governance decision rights, standards and practices

Emphasizes accuracy and effectiveness of estimating and planning management with team

Provides input to business/discipline and continent IT budgets

Implementing and Managing Continuous Improvement Program

Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry

Demonstrates continuous improvement through metrics of quality consistency and client satisfaction

Works with application development service providers, IT teams, and business partners to implement continuous improvement activities

Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction

MANAGEMENT COMPETENCIES

Leadership

Communication -Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

Leading Through Vision and Values – Keeps the organizations vision and values at the forefront of employee decision making and action.

Managing Change – Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.

Problem Solving and Decision Making – Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Strategy Development – Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

Building a Successful Team -Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.

Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Building Relationships

Customer Relationships – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

Global Mindset – Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Strategic Partnerships – Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent and Organizational Capability

Developing Others – Plans and supports the development of others’ skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively; provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future.

Organizational Capability – Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Learning and Applying Professional Expertise

Business Acumen – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

Technical Acumen – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

Technical Intelligence: knowledge and ability to identify technological opportunities and threats that could affect the future growth and survival of the business.

Technology Life Cycle: knowledge of the Life Cycle of technologies and how applications, infrastructure, and processes relate to these timelines.

IT Systems: Knowledge of IT systems supporting the business including benefits, requirements, costs, justification, and operations.

IT Resources: The ability to secure and manage IT resources to achieve business objectives (e.g., contracts, vendor relationships, financial accountability, portfolio management, information and resource planning) and measure project impact.

Continuous Learning – Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.

Strategy Knowledge – Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-specific strategic work challenges. #LI-BeYouMI

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.